Ownership & Operations
Noru Pets is an independent online pet-lifestyle retailer owned and operated as a sole proprietorship based in Karachi, Pakistan.
norupets.com is the official online storefront of Noru Pets. The store currently serves eligible customers in the United States and displays prices in U.S. dollars.
Our Role as Retailer
Noru Pets is the customer-facing retailer for purchases made through this website. We manage the shopping experience, product presentation, order communication, customer support, returns and refunds in accordance with the policies published on this store.
Business Location
Noru Pets operates as an online business from Karachi, Pakistan and does not maintain a public walk-in retail location.
Customer Care & Business Contact
For general questions, order support, delivery issues, returns, refunds or business inquiries, email hello@norupets.com.
Policies & Transparency
Customers can review our Privacy Policy, Terms of Service, Shipping & Delivery policy and Returns & Refunds policy through the footer of this website. These pages explain how Noru Pets handles customer information, orders, payments, delivery, cancellations, returns and refunds.
Last updated: September 8, 2026.